1. Introduction
Cassiopeia LLC operates tufaro.io under the Faro brand. This privacy policy describes how we collect, use, and protect your personal information when you use our website and the Faro WhatsApp bot.
2. Information We Collect
- WhatsApp number and name — when you interact with the Faro bot
- Email address — if you subscribe to rate updates
- Browsing data — pages visited, time on site, device type (via Google Analytics)
- Behavioral cookies — to improve user experience
3. How We Use Your Information
- To provide and improve the rate comparison service
- To send you rate updates (only with your explicit consent)
- Aggregated analysis of site behavior to improve the service
- We never sell your data to third parties
4. Who We Share Your Information With
- Technical service providers — Google Analytics, hosting services
- Affiliate programs — only data necessary to attribute commissions; we do not share personally identifiable information
- Competent authorities — when required by law
5. Cookies
- Google Analytics — for traffic and aggregated behavioral analysis
- Session cookies — for basic site functionality
You can disable cookies in your browser settings. Some site features may be affected.
6. Your Rights
- Data access — write to us at hola@tufaro.io
- Data deletion — request it at hola@tufaro.io
- Marketing opt-out — reply STOP to any Faro WhatsApp message
- CCPA rights — California residents have the right to know what data we collect and to request its deletion
- GDPR rights — EU residents have rights of access, rectification, erasure, and data portability
7. Data Retention
We retain your data while you use the Faro service, or for up to 2 years after your last interaction with our platform. After that period, we delete or anonymize your information.
8. Contact
If you have questions about this privacy policy, contact us:
Cassiopeia LLC
30 N Gould St, Ste N
Sheridan, WY 82801
United States
hola@tufaro.io
9. Changes to This Policy
We will notify you of material changes to this policy via WhatsApp or email with at least 30 days' notice. Continued use of the service after changes constitutes your acceptance.